As part of the Sales Team this position seeks to provide support for the National Sales Representative, including market updates, customer confirmations, pricing structures, NOCs and Accounts Receivables.
The Sales Coordinator seeks to provide the best customer service by working collaboratively with our Supply Chain team and giving customers clear and concise information. The Wholesum Sales Coordinator will generate customer satisfaction and performance.
At Wholesum, we’re on a mission to nourish a healthy world—one organically grown vegetable at a time. As a leading family-owned organic produce grower, we combine generations of farming expertise with cutting-edge technology to grow food that’s not only beautiful and delicious but also ethically and sustainably produced.
We’re proud pioneers in responsible agriculture and Fair Trade Certified farming. Our work is rooted in the belief that how we grow matters just as much as what we grow. From flavorful tomatoes to a vibrant variety of premium organic vegetables, everything we cultivate is Grown for Good—good for your health, your taste buds, and the wellbeing of people and the planet.
Driven by our purpose, we are guided by core values: Integrity, Problem Solvers, Responsible Growing, and People on the Move. At Wholesum, we strive every day to beat conventional through practices that support our communities, uplift our workers, and ensure a more sustainable food system for future generations.
Join us in our vision to lead the way in producing organic food that brings value to all.
The Sales Coordinator is responsible for supporting daily sales operations through accurate data entry, order management, and customer communication.
Key duties include:
Timely and accurate entry of manifests and sales orders in ERP systems.
Sending daily sales confirmations and updating prior-day orders.
Managing orders through customer and internal platforms (e.g., Itrade, EDI, Procurant, Retail Link).
Monitoring truck capacity and identifying open market sales opportunities.
Maintaining clean and accurate sales orders, complaints (NOCs), and credit memos.
In the administrative capacity, the coordinator:
Monitors accounts receivable and ensures timely customer payments.
Gathers and organizes market intelligence for internal reporting.
Manages Notice of Complaints (NOCs) and Price After Sales (PAS) adjustments.
Provides coverage for Sales Representatives when needed.
Understands key compliance issues, such as the Tomato Suspension Agreement.
Additionally, the role requires:
Regular participation in weekly sales and staff meetings.
Strong collaboration with Supply Chain, AR, Quality Control, and Logistics.
Clear communication with assistant buyers, customer coordinators, and AP contacts to maintain strong external relationships.
Key Metrics: Accuracy of data, order management efficiency, and resolution of payment discrepancies.
Other duties and responsibilities may be assigned.
