Transportation & Route Coordination:
Coordinate daily truck routes, shipment schedules, delivery appointments, and transportation capacity to ensure products are delivered on time and in the most efficient and cost-effective manner. Monitor shipments from origin to final destination and proactively address potential delays or service disruptions.
Carrier & Vendor Management:
Maintain strong working relationships with transportation providers and vendors through consistent communication. Coordinate carrier assignments, resolve transportation issues, and manage unexpected events such as cancellations, delays, or in-route mechanical issues while ensuring minimal impact to operations.
Transportation Management System (TMS):
Manage load registration, carrier assignments, shipment documentation, and transportation updates within the TMS. Monitor transportation issues that may impact costs, service levels, or routing, and communicate concerns to the Logistics Supervisor. Ensure timely and accurate documentation is provided to carriers, support TMS enhancements, and review proof of delivery (POD) documentation and vendor invoices, including accessorial charges, for accuracy.
Performance Monitoring:
Track key transportation metrics, including on-time delivery, order fulfillment, carrier performance, and transportation costs. Monitor shipment issues, communicate updates to the Sales team, and support proactive resolution of transportation challenges.
Continuous Improvement & Collaboration:
Identify opportunities to improve transportation processes, service levels, and vendor relationships. Participate in weekly coordination meetings with the Enterprise Sales Team and provide support in the absence of the Logistics Supervisor.
Problem Solving & Continuous Improvement:
Identify opportunities to improve transportation processes, increase efficiency, and strengthen carrier relationships. Take a proactive approach to resolving logistics challenges while supporting continuous improvement initiatives across the supply chain.
General Support:
Perform additional duties and special projects as assigned to support the success of the logistics team and overall business operations. Availability to provide after-hours or weekend support as business needs require.